OpenTable, mupi anotungamira wepasirese wekuchengetera maresitorendi epamhepo uye chikamu cheThe Priceline Group (NASDAQ: PCLN), nhasi yazivisa "bhuku zvine hungwaru" mushandirapamwe unotarisa kukanganisa kweasina-show uye kunonoka kudzima paindasitiri yekudyira. OpenTable yakabatana nemukurumbira chef uye restaurateur Michael Voltaggio kuburitsa chiziviso cheveruzhinji kuti vatsigire vanodya kuti vatore bhuku zvine hungwaru nekukanzura kana kushandura kubhuka kwavo kana zvirongwa zvavo zvachinja.
"Vanhu vazhinji havazive kukanganisa kunoitwa nevasina-shoo uye kunonoka kudzima paindasitiri yekudyira," akadaro Scott Jampol, Mutevedzeri Wemutungamiri weKushambadzira kuOpenTable. "PaOpenTable, tinotenda kuti tine basa rekubatsira kuti vanhu vazive nezvenyaya iyi uye tienderere mberi nekusimudzira tekinoroji yedu uye diner network nenzira dzinodzikisa mitengo yekusaratidza uye kudzikisira kukanganisa kwekunonoka kudzima."
“Zvingaite sezvisina basa kubhadharisa mari yechibatiso asi kana usingakwanise, kutizivisa pachine nguva kunoita kuti pave nemusiyano mukuru,” akadaro Michael Voltaggio. “Kana tichigara tichishanda kuti tigadzirise zvisina-show zuva nezuva, bhizinesi redu rinotadza. Ndosaka tiri kukumbira vanodya kuti vatore bhuku zvine hungwaru.”
Voltaggio haisi yega. Kim Alter anobva kuSan Francisco-based Nightbird anoti anoshuvira kuti "vanodya vaiziva kuti zvakaoma sei kuita resitorendi" uye kuti kukanzura paminiti yekupedzisira kana kusaratidza "kunoita kuti zvinyanye kuoma." Uye Michael Davis anobva kuSprout LA anopa mazano kune vanodya kuti "musatye kudzima kubhuka kwenyu - tinotenda kukanzurwa kupfuura kusaratidza."
OpenTable's no-show rate muUS ingangoita 20 muzana yakaderera pane yekusa-show rate yevanodya vanobhuya nerunhare. OpenTable inotenda kuti mwero wakaderera uyu unobatsirwa nekuita kuti zvive nyore kugadzirisa kana kudzima kubhuka nematepi mashoma efoni yavo uye neemail uye nharembozha yekuchengeta zviyeuchidzo. Kubatsira kuzadzazve matafura akasunungurwa nekuda kwekunonoka kudzima pamaresitorendi, OpenTable inokurumidza kutarisana nematafura achangowanikwa kune mamirioni ayo akasimba diner network.
